Calm Futures Example Home Page Content

You get time to actually support people

Fourteen years in this sector, and the moments that matter haven't changed. It's when someone achieves something they didn't think was possible. When a family tells you their son is happier than he's been in years. When the person you're supporting starts making choices they never had before.

That's what happens when you actually have time to support people properly. Not because we're special. Because we give you the time, training and backing to do the job the way you already know it should be done.

Supported from day one - properly

Funded induction programme. Buddy system pairing you with experienced staff who've done your job. Regular check-ins during your first 90 days.

We don't throw you in and hope you cope.

Real career progression. Not empty promises.

Support Worker → Senior Support Worker → Team Leader → Registered Manager → Area Manager

One of our current Area Managers started as a support worker three years ago. That's not unusual here.

NVQ/QCF qualifications fully funded. Leadership development programme if management's where you're headed. Training academy launching this year - train the trainer programmes so experienced staff can teach others.

Most care providers talk about development. Here it actually happens.

Small teams. You know everyone.

You're not managing 40 residents on a shift.

Daniel Kirby House in Chelmsford: 6 people, 8-10 staff team rotating.

Supported living properties: 2-3 people per house, small consistent teams.

You work with the same people. Not different faces every shift.

You'd know everyone's routines. Their families. What makes them laugh. What they're working on this month.

Not because you're supposed to. Because the job gives you time to.

Leadership that's done your job

They've all done your job. They remember what it's like.

Work somewhere you're proud of

Daniel Kirby House in Chelmsford opened in 2024. Purpose-built for people with learning disabilities, autism and complex needs.

Infrared heating in ceilings. Six en-suite bedrooms. Quiet sensory room. Modern kitchen. Well-maintained garden. Prime city centre location with excellent transport links to London.

Our supported living properties across Essex, Norfolk and Hertfordshire: well-maintained, properly resourced homes. Not struggling properties patched together.

We don't get paid more money for putting oak doors on and making properties beautiful. But we believe the people we support deserve to live in houses like we live in. They deserve the best.

CQC rated us Good across all five areas – Safe, Effective, Caring, Responsive, Well-led.

Staff who've worked here

[EXAMPLE TESTIMONIAL 1 - ILLUSTRATIVE ONLY, NOT A REAL STAFF MEMBER]

"I'd worked in three different care homes before Calm Futures. The difference hit me in the first week. I actually had time to sit and talk to people. My supervisor asked what training I wanted, not just what they needed me to do. Six months in, I'm studying for my NVQ Level 3—fully funded—and I've been asked if I want to shadow the team leader. That never happened anywhere else."

— Sarah M., Support Worker, Chelmsford (illustrative example)

[EXAMPLE TESTIMONIAL 2 - ILLUSTRATIVE ONLY, NOT A REAL STAFF MEMBER]

"I started as bank staff because I wasn't sure care work was for me long-term. Tina spent an hour on the phone walking me through what the role actually involved—the good bits and the hard bits. No sugar-coating. I appreciated that. Been here 18 months now on a permanent contract. The training is proper training, not a tick-box exercise. When I mentioned I was interested in positive behaviour support, they put me on a course. I've worked places where you ask for development and get 'maybe next year.' Here it actually happens."

— James K., Support Worker, Witham (illustrative example)

[EXAMPLE TESTIMONIAL 3 - ILLUSTRATIVE ONLY, NOT A REAL STAFF MEMBER]

"I was a senior support worker at another provider for four years. Loved the work, hated the way staff were treated. Constant last-minute shift changes, no cover when you were off sick, training that never materialised. I nearly left the sector completely. A friend told me to apply here. The difference is night and day. Rotas are planned properly. If you're off, you're off—they don't call you in. Management has all done support work, so when you raise an issue, they get it. Just been promoted to Team Leader. Actually excited about work again."

— Lisa T., Team Leader, Chelmsford (illustrative example)

What tens of hundreds of staff from other care organisations say:

"It's completely different to anywhere I've ever worked before."

What families say:

"Cannot fault the service provided for my brother! Kind staff are always prepared to do their utmost to support people based on their individual needs."

— Myra Serrano

"Making the decision for my brother to move into supported living was incredibly difficult. From the very beginning, the transition was completely seamless. My brother is happier and mentally healthier than he has been in a long time. I have formed a great relationship with Mandy, who has my full trust and confidence."

— Family member

What you'd be doing

Supported Living Services

Supporting people in their own homes across Essex, Norfolk and Hertfordshire. Core hours and dedicated 1:1 support.

You help people live the lives they choose. Not the lives that are easiest to manage.

Care Homes – Including Daniel Kirby House

24/7 support in small residential settings. Daniel Kirby House in Chelmsford supports six people. Our other homes are similar—small, well-resourced, properly staffed.

Outreach/Domiciliary Care

Flexible support—short-term, one-off intensive, or regular daily/weekly hours. College course support. Specialist appointment support.

You're there when people need you most.

We'll train you in:

Don't worry if you've not heard of them yet. If you already use them, you'll recognise the difference it makes.

We also provide specialist care and support services

If you're seeking support for yourself or someone you care about, or if you're a social worker, care manager, or healthcare professional looking to make a referral, we're here to help.

For families seeking support

We provide person-centred support for people with learning disabilities, physical disabilities, autism and complex needs across Essex, Southend, Thurrock, Norfolk, Hertfordshire and surrounding areas.

Every support plan is developed alongside the person and the significant people in their lives. We don't do one-size-fits-all.

Support is funded via social services, direct payments, Individual Service Fund (ISF) or independently.

Contact:

Email: [email protected]

Phone: 07742 349 081

For care professionals and referrers

CQC Rating: Good across all five areas (Safe, Effective, Caring, Responsive, Well-led)

Last inspection: 26 September 2022

Our approach:

Make a referral or discuss services:

Email: [email protected]

Phone: 07742 349 081

Contact Operations Manager Mandy O'Halloran:

Email: [email protected]

For care providers and operators

We also offer consultancy services to care operators, business owners and managers looking to improve services, achieve CQC compliance, or develop new initiatives.